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Privacy Policy

Nov 1, 2023 Updated

This Privacy Policy describes how www.coreachdigital.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact me by e-mail at info@coreachdigital.com or by mail using the details provided below:

NO. 1399, Liangmu Road, Yuhang District, Hangzhou, 311102 Zhejiang, China

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
    • Disclosure for a business purpose: shared with our CMS tool HubSpot
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our Payment provider PayPal. 
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

GOOGLE - https://www.google.com/settings/ads/anonymous

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

 

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

 

 

Cookies

When you visit our websites, sign up for a HubSpot account, attend a HubSpot virtual event, or request more information about HubSpot, we collect information automatically using tracking technologies, like cookies and tracking pixels. For more information, please refer to our Cookie Policies below.

HubSpot and our partners use cookies or similar technologies (such as web beacons and JavaScript) to analyze trends, administer the website, monitor how visitors navigate around the websites, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our websites and how to manage your cookie preferences please see:

 

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by using the Chatbot function.

 

AI Tools and User Data Privacy Policy

1. Introduction

This section of our Privacy Policy pertains to the use of AI tools, including GPT (Generative Pre-trained Transformer) provided by OpenAI, and the integration of these tools with Zapier in our services.

2. Data Collection and Use

We do not collect or store any personal data from your interactions with our AI tools. Our utilization of AI tools like GPT is designed to process your queries and provide responses without retaining your personal information on our servers.

3. Data Storage and Processing by OpenAI

The queries you input into the AI tools are processed and temporarily stored by OpenAI, the provider of the GPT technology. OpenAI adheres to its own set of privacy and data retention policies, which are designed to respect and protect user data.

4. Integration with Zapier

When you use Zapier in conjunction with our AI tools, the information you input may be shared with Zapier. However, we do not collect, store, or have access to this information. Zapier operates under its own privacy policy, which governs their handling of your data.

5. Data Protection

Our commitment to your privacy is paramount. We ensure that interactions with AI tools and Zapier are secure and that your information is treated confidentially. We do not access or store data processed by OpenAI or shared with Zapier.

6. Compliance with Privacy Laws

We comply with all applicable privacy and data protection laws, including the GDPR and CCPA. Our use of AI tools and integration with Zapier is in alignment with these regulations.

7. Changes to this Policy

We may update this AI Tools and User Data Privacy Policy. Changes will be posted on our website, and significant updates may also be communicated through other means, such as email.

8. Contact Us

For questions or concerns about our use of AI tools, Zapier, and your data privacy, please contact us at info@coreachdigital.com